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Manufacturing & Distribution
Global Manufacturing Corp
Manual order processing causing delays and errors
2,500+ employees
United States
10 weeks implementation
75%
Time Saved
$280K
Annual Savings
92%
Error Reduction
!
The Challenge
Manual order processing causing delays and errors
Key Pain Points:
- 1Order processing took an average of 45 minutes per order
- 215% error rate in order entry leading to returns and customer complaints
- 3Lack of real-time inventory visibility causing stockouts
- 4Disconnected systems between sales, warehouse, and shipping
- 5Customer service team spending 60% of time on order status inquiries
The Solution
End-to-end order automation with Smart Sequence
What We Implemented:
- Automated order capture from multiple channels (web, email, EDI)
- Real-time inventory sync across all warehouse locations
- Intelligent order routing based on inventory and shipping costs
- Automated customer notifications at every stage
- Self-service order tracking portal for customers
Implementation Timeline
1
Week 1-2: Discovery and process mapping
2
Week 3-4: Integration setup with ERP and warehouse systems
3
Week 5-6: Workflow development and testing
4
Week 7-8: Pilot with select customers
5
Week 9-10: Full rollout and training
"
"Smart Sequence transformed our operations. What used to take 45 minutes now happens in seconds, and our customers love the real-time updates."
SJ
Sarah Johnson
VP of Operations, Global Manufacturing Corp
Smart Sequence Products Used
Process AutomationAPI IntegrationData Visualization
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